Worst policy…ever

I’m sitting on a plane heading to NYC. In front of me there are 16 empty rows. Behind me there is maybe 1 empty seat. United won’t let anyone move up unless they pay a $54 upgrade. No wonder this airline doesn’t make any money - what a dumb move.

Lesson learned

If you have a middle name, use it when booking air travel. It could save you hassle and a trip to the FBI watch list.